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Privacy Policy

Monte Security & Network Consulting

Effective Date: March 25, 2026

Last Updated: March 25, 2026

1. Introduction

Monte Security & Network Consulting ("MonteSec," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at montesec.com ("Website") and who use our managed IT services, cybersecurity, and network consulting services ("Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing our Website or engaging our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Website and Services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you interact with us, including:

  • Contact Information: Name, email address, phone number, and business address submitted through contact forms, email inquiries, or service requests.
  • Business Information: Company name, job title, and details about your IT environment or service needs.
  • Account and Service Data: Credentials, configurations, and technical information necessary to deliver our managed IT and cybersecurity services.
  • Communications: Records of correspondence between you and MonteSec, including emails, support tickets, and phone call summaries.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information through cookies and similar technologies, including:

  • Device and Browser Information: IP address, browser type and version, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, referring URLs, click patterns, and navigation paths.
  • Location Data: Approximate geographic location derived from your IP address.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as business directories, referral partners, or publicly available sources, in connection with providing our Services.

3. Cookies and Tracking Technologies

Our Website uses the following categories of cookies and tracking technologies:

3.1 Essential/Functional Cookies

These cookies are necessary for the Website to function properly. They enable core features such as page navigation, form submissions, and security. These cookies cannot be disabled.

3.2 Analytics Cookies (Google Analytics)

We use Google Analytics to understand how visitors interact with our Website. Google Analytics collects information such as pages viewed, session duration, and traffic sources. This data is aggregated and anonymized where possible. Google's privacy policy is available at https://policies.google.com/privacy.

You may opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

3.3 Marketing and Advertising Cookies (Meta/Facebook Pixel)

We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising, deliver targeted ads, and build custom audiences on Meta platforms. The Meta Pixel may collect data such as pages visited, actions taken on our Website, and device information. This data may be shared with Meta Platforms, Inc. Meta's privacy policy is available at https://www.facebook.com/privacy/policy.

You may manage your Meta ad preferences at https://www.facebook.com/adpreferences.

3.4 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling certain cookies may affect the functionality of our Website.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and support our managed IT, cybersecurity, and network consulting services.
  • Communication: To respond to your inquiries, send service-related notifications, and provide customer support.
  • Website Improvement: To analyze usage trends, improve Website functionality, and enhance user experience.
  • Marketing: To send promotional materials, newsletters, or information about our Services where permitted by law. You may opt out of marketing communications at any time.
  • Security: To detect, prevent, and respond to security incidents, fraud, or other harmful activity.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. How We Share Your Information

We do not sell your personal information. We do not sell or share mobile information with third parties for promotional or marketing purposes. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our Website and delivering our Services (e.g., hosting providers, email platforms, analytics services). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Advertising Partners: With Meta Platforms, Inc. through the Meta Pixel for advertising measurement and targeting purposes, as described in Section 3.3.
  • Legal Requirements: When required by law, regulation, subpoena, court order, or other legal process.
  • Business Protection: To protect the rights, property, or safety of MonteSec, our clients, or others.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred to the successor entity.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. As a cybersecurity-focused managed service provider, we take data protection seriously and follow industry best practices.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

8. HIPAA and Regulated Data

MonteSec provides managed IT services to clients in regulated industries, including healthcare and legal. When handling Protected Health Information ("PHI") or other regulated data on behalf of our clients, we do so in accordance with applicable laws, including the Health Insurance Portability and Accountability Act ("HIPAA"). In such cases, our obligations are governed by a separate Business Associate Agreement ("BAA") entered into with the applicable client.

This Privacy Policy applies to information collected through our Website and general business operations. It does not govern the handling of PHI or other regulated client data, which is subject to the terms of the applicable BAA or service agreement.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access: The right to request a copy of the personal information we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete personal information.
  • Deletion: The right to request deletion of your personal information, subject to legal obligations.
  • Opt-Out of Marketing: The right to opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
  • Cookie Preferences: The right to manage cookies through your browser settings as described in Section 3.4.

To exercise any of these rights, please contact us at the information provided in Section 12.

10. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by MonteSec. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Website and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete it promptly.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Monte Security & Network Consulting

4 Old Hickory Dr, Richboro, PA 18954

Email: support@montesec.com

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.